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Workplace Bullying Compliance guides for Australian Business and their employees.
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Last Updated
06-04-2026
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English
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Bullying In The Workplace A guide for Australian business
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What are examples of repeated workplace bullying behaviours?
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The difference between Bullying and Harassment
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Workplace bullying can affect people in a number of ways, resulting in psychological distress such as anxiety, panic attacks, low self-esteem, depression or an increased risk of suicide.
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Thank you for completing this lesson!
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Bullying In The Workplace A guide for Australian business
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Reveal
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Bullying affects the overall health of an organisation. An unhealthy workplace can cause:
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Employers can control the risk of workplace bullying by:
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Steps an employer should take if a report of bullying is made:
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For more information as an employer:
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Thank you for completing this lesson!
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Bullying In The Workplace
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Workplace Bullying - A Guide for Employees
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If you feel that you are being bullied at work:
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For more information as an employee:
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Workplace bullying can effect people in a number of ways, resulting in psychological and physical symptoms. If you feel like you are being bullied, taking care of yourself is the first priority.
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Workplace Bullying - A Guide for Employees
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Thank you for completing this lesson!
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Our Drug and Alcohol Policy
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Our Goal
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Why do people use drugs or alcohol?
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All employees are expected to report to work free from the influence of drugs and alcohol.
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Employees are NOT to attend the workplace if they are under the influence, or have recently consumed, drugs or alcohol.
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It is every employees' responsibility to:
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That's it!
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Other Drug Use
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Social Drinking, Hangovers and Pharmaceutical Drug Use
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Sequence
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How does a hangover affect your work?
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If you are taking an over-the-counter medication and it's not clear if it will impact your performance, look for an indication that the medication may cause drowsiness, slowed reaction times or decreased coordination.
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Pharmaceutical Medications
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That's it!
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If you witness risky behaviour or a hazardous environment: It is your responsibility to report it.
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Risks and Hazards
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Hazard factors
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Alcohol Availability
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Risk Factors to Look For
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That's it!
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Combining Drugs
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Other Drugs and their Effects
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Cannabis (Marijuana)
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Opioids
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Stimulants
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That's it!
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If You Suspect a Co-worker is Under the Influence
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Are you concerned about a co-worker?
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What should I look for? How would you know if your co-worker is under the influence?
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If you do not report, you may ask yourself: "Am I enabling addiction?"
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Other types of enabling
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Even if you're not enabling, your co-worker could be rationalizing.
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If all else fails your co-worker might use:
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Remember, your co-workers deserve to be in a safe and functioning work environment. They also deserve support. By staying quiet about addiction, we are depriving everyone of both.
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That's it!
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Fatigue's Effects on Employees
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Fatigue in our industry
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What happens when an employee suffers from fatigue?
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In summary:
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Well done.
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Safety Risks of Fatigue in the Workplace
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What makes fatigue a safety risk?
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Some unfortunate incidents that happened due to employee error, likely because of fatigue:
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While those events are far from happening to us in the wholesale industry, it doesn't mean that we shouldn't worry about it!
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Depression
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Well done!
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What causes fatigue at work?
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Natural causes or disorders that may lead to fatigue:
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Apart from natural causes, taking these substances may affect one's sleep leading to fatigue
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Aside from substance intake and natural sleeping disorders, fatigue...
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That's it!
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Strategies to Avoid Fatigue
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Frequently asked questions about good sleep:
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Block out noise
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Practices that positively influence sleep
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That's it!
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Complying with smoke-free policies within work premises
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What is a smoke-free workplace?
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A smoke-free environment does not necessarily mean it is "anti-smoker."
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The importance of compliance
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Smoking indoors is not allowed at any time
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Smoking indoors is not allowed at any time / Smoking Area
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These are areas where smoking is permitted
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Failure to comply with these policies will result in the following disciplinary actions:/ Filing a complaint
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That's it!
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Health and Safety Hazards of Smoking in the Workplace
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Smoke-free workplaces have become increasingly common throughout the years.
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Let's start with its impact on our body.
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When there's smoke, there's fire
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How exactly does smoking cigarettes cause fire?
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Clearly, smoking is a danger to employees and is costly to businesses.
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That's it!
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Discrimination in the workplace
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What kind of discrimination can you encounter in the workplace?
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That's it!
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Are you protected?
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How is the wrong made right?
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That's it!
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How can you prevent discrimination?
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What can you do to prevent discrimination in the workplace?
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How can we build an inclusive workplace?
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That's it!
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Taking action against discrimination
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Scenario: You begin experiencing or witnessing discrimination. What do you do?
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Scenario: You think it's discrimination, but you're afraid or worried what to do next. What do you do?
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Scenario: You now feel ready to confront the discrimination. What do you do?
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That's it!
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Sexual Harassment at Work: A guide for Australian business / The Sex Discrimination Act
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Sexual harassment is prohibited in the workplace.
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Sexual Harassment can also include a sexually hostile workplace
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Thank you for completing this lesson
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Sexual Harassment at Work: A guide for Australian business
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A reminder of what is sexual harassment at work
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Summary
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Percentage of people experiencing workplace sexual harassment
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Thank you for completing this lesson
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Sexual Harassment at Work: A guide for Australian business
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Sexual harassment:
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Victimization
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Preventing sexual harassment at work: Employers responsibilities
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Employer liability for workplace sexual harassment:
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If sexual harassment occurs in the workplace, it has consequences for all those involved.
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Workplace policy
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If you see or hear sexual harassment in the workplace, you are a bystander and you too play a role in reducing the harm of the sexual harassment.
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Thank you for completing this lesson
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That's it!
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It's in the nature of the transportation and logistics industry to be in a rush.
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Know Your Surroundings
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Leave yourself an escape route
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Defensive Strategies
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That's it!
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Defensive Driving for Small Vehicle Drivers
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YouTube
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That's it!
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Manual Handling
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Power Zones
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For Males & Females
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Poor Manual Handling
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Poor Manual Handling: The Consequences
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That's it!
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Handling Techniques/ Power Lift
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Half Kneeling Position
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Golfer's Lift
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Tripod Lift
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Some notes on Lifting Objects
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That's it!
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Risk Assessment #1
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Injury Prevention
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Risk Assessment #2
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Injury Prevention
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Risk Assessment #3
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Injury Prevention
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Risk Assessment #4
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Injury Prevention
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That's it!
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The Benefits of Stretching
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Terminologies
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Types of Stretches
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Dynamic Stretches
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Tension-Breaker Stretches
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That's it!
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Why do slips, trips and falls happen?
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Let's start with slips. How do slips happen?
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Low-friction Floors
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When areas have poor lighting or your view is blocked, it will be very difficult to notice objects on the ground that can trip you.
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TRIP HAZARDS
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What does this mean?
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Increased awareness keeps you safer.
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Wrapping up
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That's it!
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SLIP, TRIP & FALL Practical Steps for Prevention
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Good housekeeping Slip, trip and fall prevention can be as simple as keeping the workplace clean.
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Stairs and Ladder Safety
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That's it!
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SLIP, TRIP & FALL Managing Risks
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Risk assessment Management of any risk starts with a careful evaluation of existing risks and hazards within your organization.
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A safe workplace design has the following:
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Aside from safe workplace design, managers should also observe that safety procedures are followed.
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Have Toolbox Talks
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That's it!
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What is a Hand Truck or Platform Trolley?
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Safe Use of Hand Trucks Platform Trolleys
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That's it!
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Importance of Proper Hand Wrapping
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Safety Considerations
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Wrapping Technique
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That's it!
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Machine pallet wrapper
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Safety considerations when operating a machine pallet wrapper
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That's it!
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Different picking strategies
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What is Warehouse Picking?
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#1 Single Order Picking
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#2 Batch/Bulk Picking
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#3 Zone Picking
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For each zone, there will be assigned pickers who are in charge of picking items specific to their area.
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That's it!
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Optimising picking practices
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Optimize the Warehouse Layout
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Always keep the warehouse clean and tidy
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Improve Picking Accuracy
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Picking the correct Quantities
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That's it!
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Common Problems with Picking
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Problem #1: Not being able to find the items in the right place
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Problem #2 Picking wrong items or wrong quantity of items
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Problem #3 Picking items in multiple locations
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Problem #4 Labor-intensive picking
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That's it!
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Food Transportation
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Hygiene
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Critical Limits
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#TEMPERATURE
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Corrective Action
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Process - CCP 005 Product Dispatch Temperatures
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Process - CCP 006 Product Delivery Temperature
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That's it!
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Pallets, Racks and Stacking Safety
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How do we stay safe?
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That's it!
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That's it!
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That's it!
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Pay attention to stacking height.
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Be aware of the material you're storing.
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Securing the load
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That's it!
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Stacking Empty Pallets Safely
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If pallets are manually stacked:
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Not only should pallets be stacked on a flat surface, they should be stacked evenly as well.
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On the floor
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That's it!
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There are many risks associated with unloading containers
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Planning Ahead
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Biosecurity Practices
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Clean Up
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That's it!
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Receiving Deliveries
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Pallets
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Check the received products carefully!
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Paperwork
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That's it!
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That's it!
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Product Storage Requirements
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Cold Store Doors
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Cleaning and Maintenance
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That's it!
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That's it!
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Purpose of Forklift Safety Cages
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Proper Use of Forklift Safety Cages
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Each forklift safety cage has a specific load capacity that should not be exceeded. It is important to check the manufacturer's guidelines for the maximum load capacity.
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Communication and Awareness
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Safe Operating Practices
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Emergency Procedures
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That's it!
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#Receiving Deliveries
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#TRANSPORT CONDITION
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Corrective Action
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CCP 002 PRODUCT CONDITION
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#PRODUCT CONDITION
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Corrective Action
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#TEMPERATURE
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Critical Limits
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Corrective Action
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Documentation and Records
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RCV001 Inwards Goods Receipt
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That's it!
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Forklift Safety in the Warehouse
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Neglecting strict forklift safety procedures puts you at risk of:
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Safety Rules
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Good work!
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Health and Safety Signs
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Mandatory Signs
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Warning Signs
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Exit and Evacuation Signs
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Emergency Information Signs
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Fire Equipment Signs
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Prohibition Signs
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Notice Signs
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Good work!
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Floor Markings
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Designated Walkways
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Pedestrian Crossing
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Trip/Fall Hazards
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Keep Clear
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Forklift Traffic Area
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Storage/Quarantine Area
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You did great!
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Fire and Emergency Evacuation Procedure/ Key Personnel and Their Duties
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Elements of a Fire In order for a fire to burn, it needs the following three elements:
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Reducing the Risk of Fire
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Fire Extinguishers
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Fire Hose Reels
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Standard Fire Orders
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Good work!
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Emergency Evacuation Procedure
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Evacuation Coordinator Procedures
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Area Warden Procedures
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Evacuation Announcement
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Emergency Evacuation Practice
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Good work!
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Employee Induction Training
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What is HACCP?
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Purpose
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Why do we need HACCP?
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Legal Responsibilities: Employer
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Legal Responsibilities: Employee
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Foodborne Illnesses
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Good work!
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Employee Induction Training
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Hazards
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Chemical Hazards
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Physical Hazards
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Biological Hazards
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Product Information Summary
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Product Information Summary
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Critical Limits
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Good work!
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Employee Induction Training
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CCP Work Instructions provide details on each critical control point.
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CCP Work Instructions
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Operation CCPs -- Work Instructions (cont.)
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Prerequisite Programs
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Prerequisite Programs (cont.)
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Prerequisite Programs (cont.)
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Good work!
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Employee Induction Training
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Food Safety and Policies
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Scope
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Hand Hygiene
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Illness / Sickness
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Food and Drink Consumption
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Glass and Ceramic
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Good work!
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Employee Induction Training
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Designated Smoking Area
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Clothing
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Personal Items
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Footwear
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Pest Control
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Good Hygiene Practices (GHP)
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Cleaning and Housekeeping
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JFC Australia
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Good work!
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Importance of Cleaning and Sanitation in HACCP
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Rubbish should be removed from shelves and floors Daily
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Cobwebs must be removed Quarterly
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Remove Rubbish from Shelves
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Empty Warehouse Bins
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Clean Out Delivery Vehicles
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Sweep Warehouse Floors
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Clean Amenities, Kitchens, Lunchroom, Offices
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Clean Car Park Areas
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Wash Vehicles
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Clean Forklift
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Remove Cobwebs
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Wash Warehouse Floors
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Sweep Under Pallets and Along Wall Edges
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Clean Cold Room Doors and Walls
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Record-Keeping in HACCP Cleaning and Sanitation
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Monitoring and Verification in HACCP Cleaning and Sanitation
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That's it!
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Introduction to Allergen Awareness
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What are "allergens"?
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The immune system of those who have allergies recognise allergens as harmful or foreign.
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The common allergens include:
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12 Major Food Allergens
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✰ That's it!
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Importance of allergens spill control
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Allergen spill control procedures
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Reporting and documentation
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Best practices for allergens spill control
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That's it!
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Overview of Forklift Safety in the Workplace
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Neglecting strict forklift safety procedures puts both drivers and other workers at risk of...
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Overview of Forklift Injuries
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Who can Operate a Forklift
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Good work!
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Knowing the Forklift Limits / Daily Inspection
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Safe Forklift Operation in the Workplace
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Safe Forklift Operation in the Workplace (continuation)
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Good work!
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Good work!
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Employee Induction Training: Forklift Safety
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Handling and Moving Loads
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Picking up the Load
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Setting Down the Load
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Good work!
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Employee Induction Training: Forklift Safety
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Placing and Removing Pallets from Racking
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Driving on Ramps or Slopes
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Practices to Avoid in Forklift Safety
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Good work!
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Welcome to the Trustmile User Guide
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Login with the email address and password assigned to the device/vehicle
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Enter your name
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Enter the Odometer reading of the vehicle
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Attached photos of the vehicle
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Tap the on the list to see the job details and to start delivery
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Tap 'Drive to Location' to start delivery. Select from one of the navigation Apps if needed to navigate or tap 'No Navigation' if not needed
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Tap on the Items icon to see the list of items for the invoice
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Issues
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Attached photo's of the products delivered as evidence
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Completed deliveries will show under the 'DELIVERED' heading
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To Cancel a delivery
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Once all the Deliveries are completed and you have returned to the warehouse, tap the Home icon
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Tap Messages to communicate with your Dispatcher or other Drivers
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Video
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Troubleshooting
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Quiz
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